TG88 Privacy Policy — Protection of Your Personal Data

1 Introduction

Tg88 ("we", "our platform") is an online entertainment platform operating in Malaysia. We take the privacy of every user and member who uses our services very seriously. This Privacy Policy is provided to give you a clear understanding of how your personal data is handled from the moment you register until you stop using the platform.

This policy applies to all information collected through the tg88.vg website, the TG88 mobile app, and all our official communication channels including email and live chat. Continued use of our platform following any published changes to this Privacy Policy constitutes your acceptance of those changes.

We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all regulations in force thereunder. As a data controller, TG88 is responsible for ensuring your data is processed lawfully, fairly, and transparently.

2 Information Collected

Tg88 only collects data necessary for specifically stated purposes. The following are the categories of information we collect:

2.1 Registration Information

• Full name as shown on your identity card or passport.
• Date of birth (for age verification — members must be 18 years of age or older).
• An active mobile phone number.
• A valid and accessible email address.
• Account password (stored in hashed form — we never store passwords in plain text).

2.2 Identity Verification Information (KYC)

• Copy of national identity card (MyKad), passport, or other valid identification document.
• Proof of residential address (utility bill, recent bank statement).
• Bank account or e-wallet details registered for transactions.

2.3 Platform Usage Data

• Game history, betting, and financial transactions.
• Login records including IP address, device type, and web browser.
• Play session times and duration.
• Account settings and preferences you have chosen yourself.

2.4 Technical & Automatic Data

• IP address and approximate geographic location.
• Cookie data and session identifiers.
• Device information (operating system, screen resolution, app version).
• App performance and error data for technical maintenance purposes.

3 How We Use Your Data

The data we collect is used solely for the following purposes. TG88 does not use your data for purposes not stated here without obtaining your consent beforehand:

If you no longer wish to receive marketing communications from tg88, you may withdraw your consent at any time through your account settings or by contacting our support team.

4 Disclosure to Third Parties

Tg88 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, in the course of operating the platform, we may need to share certain data with the following parties:

Trusted Service Providers

We work with carefully selected third-party providers to deliver certain services such as payment processing, cloud computing, analytics, and game providers. All such providers are bound by strict confidentiality agreements and may only use your data for purposes designated by TG88.

Authorities & Regulatory Bodies

Tg88 may be required by law to disclose certain information to law enforcement agencies, courts, tax authorities, or other relevant authorities. In such cases, disclosure will be made strictly as required by law.

Business Transfer

Should tg88 be involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. You will be notified in advance and a new Privacy Policy will be published before any transfer takes place.

5 Data Security

Your data protection is TG88's top priority. We implement multiple layers of technical and organisational security to ensure your personal information remains safe at all times:

• 256-bit SSL Encryption: All data transmitted between your device and tg88 servers is encrypted using the latest TLS protocol, ensuring no third party can intercept your communications.
• Hashed Password Storage: Your account password is never stored in plain text — we use a strong one-way hashing algorithm, meaning even we cannot read your password.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of security during login and when making withdrawals.
• Continuous Monitoring: tg88's security system automatically monitors account activity 24 hours a day, 7 days a week to detect any signs of suspicious activity.
• Internal Access Controls: Only authorised personnel who require access to carry out their duties may access members' personal data — based on the principle of least privilege.
• Regular Security Audits: tg88 undergoes regular security audits and penetration testing by qualified independent parties to identify and address any system vulnerabilities.

6 Cookies & Tracking Technologies

Tg88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions seamlessly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies: Collects data on how you use the platform to help us identify areas for improvement. This data is collected anonymously.
• Functional Cookies: Saves your preferences such as preferred language, display theme, and other personal settings.
• Analytics Cookies: Helps us understand aggregate usage patterns to improve platform content and services.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sections of the tg88 platform. For more information on how to manage cookies, please refer to your web browser's documentation.

7 Data Storage & Transfer

Your personal data is stored on servers located in secure and protected facilities. TG88 retains your data for as long as your account is active or as long as necessary to fulfil the purposes described in this Privacy Policy.

Retention Period

• Active account data: Retained for as long as your account remains active plus any additional period required by law.
• Financial transaction records: Retained for a minimum of 7 years after the transaction occurs, in accordance with Malaysia's financial legal requirements.
• KYC Records: Retained for the duration of the active account and 5 years after account closure.
• Technical log data: Retained for 90 days for security and debugging purposes.

When your data is no longer needed and there is no legal obligation to retain it, TG88 will securely delete or anonymise that data.

8 Your Rights

As a tg88 member and a data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

To exercise any of the above rights, you may contact our data protection team via live chat or tg88's official email. We will process your request within no more than 14 business days. In complex cases, this period may be extended up to 30 days with notice to you.

9 Children's Data

The TG88 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. All account registrations require age verification and a rigorous KYC process.

Should we discover that personal data of underage individuals has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. If you are aware that a minor has used our platform, please contact us immediately.

10 Third-Party Links

The tg88 platform may contain links to third-party websites or services such as game providers and payment partners. This Privacy Policy applies solely to the TG88 platform and does not cover the privacy practices of any third parties.

Tg88 is not responsible for the content, privacy policies, or security practices of any third-party websites. We recommend reading the Privacy Policy of each website you visit separately before providing any personal information to them.

11 Policy Amendments

Tg88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. The latest version of the Privacy Policy will always be available on this page along with the most recent update date.

For material amendments that significantly affect your privacy rights, TG88 will provide notice via email or in-platform notification at least 14 days before the amendment takes effect. Continued use of the platform after the effective date constitutes acceptance of the said amendment.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the tg88 data protection team is here to assist you:

• Live Chat: Available 24/7 directly on the tg88 platform — the fastest way to get a response.
• Email: [email protected] — for written inquiries requiring documentation.
• Response Time: General enquiries are answered within 24 hours; data rights requests within 14 working days.

We are committed to addressing every privacy-related enquiry seriously and providing a clear, accurate, and helpful response to each of our members.